Update

Provides Various Fixes, Quality Enhancements, and Added Functions

Bug fixes

  • More detailed information is added on the Peripherals page of the ClickShare Configurator whenever there is an issue with the attached camera
  • Enhanced serviceability for touch screens by adding a section in the Peripherals page of the ClickShare Configurator to view device details
  • Using passive pens with touchscreens was not always working properly on some devices like Newline, Sharp and CVTE
  • After going to standby, the unit sometimes did not start up properly. A black screen was visible but no wallpaper
  • The Trio C60 is supported by CX-20/CX-30 from firmware 2.10.3 and above
  • SHARP, PN-L501C: The annotated content was visible for sometime after exiting annotation and re-start.
  • In some cases cameras (ie, Bose VB-1, ...) would disconnect when sharing starts. A retry mechanism has been introduced to mitigate this failure.
  • Improved stability for Bose VB-1 by disabling UVC controls and resolving audio issues when attached to the front USB ports
  • Fix issues where the button sharing resulted in a black screen

Open issues

  • When using Airplay with YouTube, users need to make sure the YouTube is not running before sharing full screen with Airplay, to avoid "Connected to AirPlay" is shown as overlay on the Youtube video: KB11880
  • Rapidly pressing the mute button on the Jabra Speak devices can lead to the peripheral being out-of-sync with MS Teams.
  • Conferencing controls, including mute, are not working with specific Jabra Speak 510 versions.
  • For all Vaddio cameras that stream raw(YUV) video, the camera stream is limited to 540p @15fps for CX-50 and 540p @30fps for CX-30. Camera's that stream MJPEG are not limited.
  • The Saber series (Saber Plus, Saber IP20x, Saber 4K) possibly has no image at resolutions higher then 480p.
  • The Saber series (Saber Plus, Saber IP20x, Saber 4K) with a higher resolution then 480p will not have 30fps.
  • Sharp touch displays can experience an offset after waking the baseunit.
  • When two sources are on screen and a third connection is trying to be established via Miracast the device can experience a reboot.

Important notes

=== Things to consider before upgrading ===

  • In order to start the ClickShare App on the Button automatically when plugging it in, version 1.20 of the ClickShare Windows Driver needs to be installed on the device. More information can be found in KB12204.
  • ClickShare Desktop App v4.17 or higher is required to allow over the air (Wi-Fi and ultrasound) detection of the Base Unit.
  • We highly recommend to always use a free 5GHz Wi-Fi channel to optimise the performance of Wireless Presentation. These settings can be changed via the ClickShare Configurator.
  • Wireless client mode is supported however for Wireless Conferencing, a direct connection between the Button and the Base Unit is advised.
  • v02.10.01 is a minimal version and does not allow downgrading to any version below it after installation.
Version: 2.10.3.6 Link
Receive Important Update Messages Stay tuned for upcoming Barco ClickShare CX-30 updates
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