Update

Adds USB Audio Support together with various quality fixes

Improvement(s)

? USB Audio Support on CCX - Phones USB audio mode enables you to use CCX phones configured with the Open SIP base profile as a USB audio device on your computer. Use this mode to take calls from a softphone client, play computer audio through the phone's speakers or use the phone's microphone to record audio.

? Note: CCX 400 business media phones don't support USB audio mode

If the CCX phone comes equipped with the handset, lifting it switches the audio and output from the speakerphone to the handset. Connect a compatible USB or Bluetooth set to the phone to switch the audio to the set instead.

Resolved Issue(s)

✔ ️Application - $F internal functions for enhanced feature keys requiring a physical key don't work properly

✔ ️Audio - If the phone receives an incoming call while in an active call using either a headset or the handset, the active call's audio switches to the speakerphone.

✔ ️Audio - Sending aPTT message using a connected USB set and then switching to normal calling may cause the call audio from the handset, set, and speakerphone to become distorted.

✔ ️Audio - Incoming pages sometimes play at a low volume.

✔ ️ Audio - If you increase the phone's volume when using the speakerphone in a call and then hang up, the following call using the handset or headset starts with a lower volume. However, the volume slider on the user interface shows maximum volume.

✔ ️ Audio - The speakerphone audio level may drop to a lower-than-expected level if you switch to the handset and back to the speakerphone during page playback.

✔ ️ Certificate Management - The phone uses incorrect Organizational Unit and Location fields when creating a CSR for SCEP transactions.

✔ ️ Configuration - CCX 600 and CCX 700 phones don't include BSSID information when providing the HELD location query to the SIP server during registration.

✔ ️ Configuration - CCX phones display time in GMT when using third-party call applications like Microsoft Teams.

✔ ️ Device Management - You can't use screen capture after enabling it in the Device Settings administrator menus or TAC.

✔ ️ Device Management - TheCall Back EFK always displays, even if the last call on the phone wasn't completed.

✔ ️ Device Management -CCX phones can't switch IP modes.

✔ ️ Device Management - You can't disable softkeys from the system web interface.

✔ ️ Device Management - You can't set the Bluetooth device name using the 'bluetooth.device.name' parameter.

✔ ️ Interoperability -Phones don't support call audio on Apple AirPods.

✔ ️ Network - OnCCX 600 and CCX 700 phones, setting a static IP address in the local interface or in the system web interface doesn't set the IP address on the phone, and the phone doesn't connect to the network. You can't ping the phone, and you can't access the system web interface.

✔ ️ Peripherals - After disabling Bluetooth on a CCX phone while paired with a Bluetooth headset, call audio doesn't transfer to a connected analog headset. Handset and speakerphone audio works as expected.

✔ ️ User Interface - During an active video call, selecting the Layout softkey causes the user interface for call controls to crash. The crash doesn't affect the video feed.

✔ ️ User Interface - On CCX phones, custom softkeys display at the bottom of the main menu instead of at the top.

✔ ️ User Interface - If the phone reboots after enabling TalkBack, the TalkBack setting appears off even though TalkBack is enabled

✔ ️ User Interface - Instant messages don't display properly

✔ ️ User Interface -There is an incorrect Dutch translation for Consultation as Doorschakelen and Transfer as Overleg while in an active call

✔ ️ Video -CCX phones may send a video stream that the far end of a video call can't process.

Known Issue(s)

? Calendar - Reminders for All Day meetings that you schedule to start in the past don't display on the local interface.

? Directories - Pause characters programmed into saved contact information don't display in Recent Calls, preventing users from calling the contacts back from the Recent Calls list.

? Interoperability -The Calendar pane on the Home screen may display an incorrect status even if you successfully connect to the Exchange server.

? Logs - Occasionally, the phone logs scheduled informational messages at higher than intended log levels. For example, 'default' or 'minorError' messages log at event and debug levels. This error may interfere with the boot logs.

? Network - The phone doesn't list available Wi-Fi networks with the security configuration set as None during a Wi-Fi SSID scan.

? Network - When you change the country of operation from the Worldwide Regulatory domain to a country that permits 5GHz Wi-Fi networks, the phone doesn't display available 5GHz Wi-Fi networks.

? Peripherals - When using a CCX 500, CCX 600, or CCX700 phone ora Trio C60 system as a Bluetooth speaker, you can't adjust the audio level using the volume controls.

? Peripherals - A connected headset with electronic hookswitch (EHS) can't accept or reject an incoming call.

? Peripherals - Raising a connected Bluetooth set's volume level to maximum doesn't synchronize the CCX phone's volume level.

? Peripherals -Some stereo headsets only play audio on one side when it receives a mono signal from the phone.

? User Interface -The access point list found under Settings>Status>Diagnostics>Wi-Fi Stats> AP List (screen 3) doesn't show the connected Wi-Fi access point's name or MAC address.

? User Interface -The list found underSettings>Status>Diagnostics>Wi-FiStats>General Information (screen 2) doesn't show the connected Wi-Fi access point's name or connection status.

? User Interface -Nonfunctional options (Do not validate and Please select) display in the drop-down menu for CA certificate ion intheWi-Fi menu.

Version: 7.1.0.8048 Link
Receive Important Update Messages Stay tuned for upcoming Poly CCX 600 updates
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

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