Seamless Status updates

Release 8.25

Other updates and enhancements

Seamless Status updates
Users can now update their availability status without delays or sync issues, ensuring real-time accuracy for colleagues and customers.

Enhanced Admin Control: Pause Assigned Queues
8x8 Work administrators can now control whether users are allowed to pause their assigned queues. This enhancement supports compliance needs in regulated environments by preventing users from pausing queues when they are not permitted to do so. To learn how to control whether users are allowed to pause their call queues, see About system requirements.

Accessibility improvements
Enhanced screen reader support in 8x8 Frontdesk and General areas offers a smoother experience for users relying on assistive technologies.

Bug fixes
Various performance and stability enhancements have been made to improve reliability and ensure a more seamless user experience.