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Description

Jira Service Management is a robust IT Service Management (ITSM) tool by Atlassian. Initially launched as Jira Service Desk, it was rebranded in 2020. The platform empowers teams to efficiently handle service requests, incidents, and changes. It enhances visibility and accelerates workflows between IT, development, and business teams. Designed for high-velocity teams, it supports modern support practices and collaboration.

Experts

For each product on devicebase there is the possibility to become a product expert. This way you can show the public (industry, potential customers) that you are a specialist for specific devices.

The position of product expert can only be achieved by high quality contributions.

The user who collects the most points within a product becomes the number one product expert.

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inactive Manufacturer

AtlassianJira Service Management

Name: Jira Service Management
Brand: Atlassian
SKU: db-p-5320
Rating: 100 (1 reviews)

Updates(17)

Latest software or firmware version: 10.7.4

Support(0)

Compatibility(12)

Jira Service Management is an IT Service Management (ITSM) tool developed by Atlassian. Launched in 2020, it helps teams manage service requests, incidents, and changes efficiently

Recommendations: (totaling 1 users)

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The manufacturer Atlassian has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

Atlassian Jira Service Management Updates

Update08/21/2025

Fixed: Large number of request type causes, SQL exception error parameter limit

Update

Update07/28/2025

Fixed: Watchers: Missing label for checkboxes

Update

Update07/07/2025

Editing an issue as an agent starts an SLA configured for Resolution: Cleared event

Update

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Compatible Products

Microsoft
Windows 11 23H2

75 71 43

Desktop OS

Microsoft
Windows 10 22H2

78 62 48

Desktop OS

Microsoft
Windows 11 24H2

27 49 38

Desktop OS

Apple
macOS

87 42 33

Desktop OS

Microsoft
Windows 11 22H2

28 18 31

Desktop OS

Microsoft
Windows 365

34 22 16

Desktop as a Service

Show all compatibilities (12)

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