New API endpoint for reciprocal issue links

Jira Service Management 10.6.x release notes
23 April 2026

We're changing ProForma templating service
For: ADMINS
We’ve decommissioned the current templating service and integrated the template library directly into ProForma, eliminating the need to fetch templates from external URLs. This update brings improved security and performance and allows airgapped instances to leverage ProForma templates. Additionally, you no longer need to allowlist the ProForma service URL to use templates, which simplifies the the app setup.
This change impacts both ProForma and ProForma Lite. To avoid interruptions to your work, update your ProForma app before April 30, 2025:
If you’re using:

• any Jira Software version between 9.8.0 and 9.17.5, update to ProForma 8.8.9-DC.
• any Jira Service Management version between 5.8.0 and 5.17.5, update to ProForma 8.8.9-DC.
• any Jira version between 10.0.x and 10.2.x, update to Jira 10.3 or later and update to ProForma 10.4.0-DC or later.
  If you’re using Jira 10.3.0 or later, update to ProForma 10.4.0-DC or later.

New API endpoint for reciprocal issue links
For: END USERS ADMINS

We're introducing a new REST API endpoint that makes it easier to create reciprocal issue links between different Jira instances. Previously, you needed to send two separate REST requests to achieve this. Now, with the following endpoint, you can establish these links with a single request.

(POST) {source_jira_url}/rest/api/2/issue/remotelink/reciprocal
This endpoint accepts a JSON payload specifying the source and target Jira instances, along with the necessary details for the link. Explore Jira Data Center REST API documentation

New database integrity check for validating issue links
For: ADMINS

We've added a new database integrity check to ensure that all issue links in Jira are associated with valid issue link types.

This change addresses a common problem when issue link types are deleted from the database but remain in the user interface, causing errors during reindexing. The new integrity check detects and deletes such links from the database, ensuring an uninterrupted reindexing process.

Resolved issues
See the full list of the issues we’ve resolved throughout the lifecycle of Jira Service Management 10.6.

• JSDSERVER-16180 Using IN / NOT IN search while in the Search for Objects breaks the page
  -JSDSERVER-16146 The Assets View Screen Does Not Load When Using The "Original" Theme
• JSDSERVER-16134 Decimal separator is removed when saving float values in Assets objects
• JSDSERVER-16117 Assets fails to handle Long values on Oracle DB
• JSDSERVER-16116 An Empty Date Field Caused an NPE in the Clone Action in Automation (A4J) Rule Closed
• JSDSERVER-16112 Assets User import is limited to a maximum of 1,000 users. Closed
• JSDSERVER-16066 The creation or editing of assets objects fails due to a NullPointerException. Closed
• JSDSERVER-16063 Help Center: Missing instruction for date format Closed
• JSDSERVER-16062 Help Center: Missing visible label for dropdown Closed
• JSDSERVER-16061 User mentioned notifications are not sent after enabling notifications for agents acting as customers
• JSDSERVER-16057 Help Center | Requests: Incomplete and non-descriptive label for the button
• JSDSERVER-16055 Help Center: Decorative icon not hidden for screen reader users
• JSDSERVER-16053 Forced SLA recalculation on a single ticket via GUI will ignore public holidays which do not occur at the beginning or end of an SLA period
• JSDSERVER-16052 Assets automation does not create Jira tickets
• JSDSERVER-16048 SLA does not stop if the "Resolution" has been set twice within a workflow transition
• JSDSERVER-16046 Assets reference custom field shows error when attempting Jira move
  -JSDSERVER-16004 Jira Service Management throws a "org.apache.logging.slf4j.SLF4JServiceProvider not found" warning during startup
• JSDSERVER-15832 Help center | Approvals: Focus moves inappropriately
• JSDSERVER-15829 Help Center | View request: Visible labels not announced for screen reader users
• JSDSERVER-15824 Help Center | View request: Insufficient color contrast for focus indicators of user interface controls.