AT-VGW-HWAtlona
AT-VGW-HW
<1K views

Restore factory settings?

Can anyone tell me how I can restore the factory settings? I can't find a suitable button on the device.

chelly
chelly / enthusiast (410)
 

Answers

Hello, here are detailed instructions:

Prepare the device:

  • Connect the AT-VGW-HW to your network via Ethernet. Open a browser and navigate to the IP address of the device (can be found via Atlona Discovery Tool or router logs).

Login:

  • Log in with the default credentials: Username admin, Password Atlona or Admin. If changed, use the known credentials or request a reset password via email (via the Velocity Console).

Navigate to Settings:

  • In the web menu, go to System > Configuration or Maintenance (depending on firmware version).

Select Factory Reset:

  • Look for the Factory Reset or Restore Defaults option. Confirm the prompt (e.g. "Confirm Reset?"). This will start the process automatically.

Wait for completion:

  • The device restarts (approx. 2-5 minutes). The LEDs flash during the process. After the restart, the IP is back to DHCP default.

highmo
highmo / expert (2490)
 

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