How do I reset the device to factory settings?

Hello, here are detailed instructions:

Prepare the device:

• Connect the AT-VGW-HW to your network via Ethernet. Open a browser and navigate to the IP address of the device (can be found via Atlona Discovery Tool or router logs).

Login:

• Log in with the default credentials: Username admin, Password Atlona or Admin. If changed, use the known credentials or request a reset password via email (via the Velocity Console).

Navigate to Settings:

• In the web menu, go to System > Configuration or Maintenance (depending on firmware version).

Select Factory Reset:

• Look for the Factory Reset or Restore Defaults option. Confirm the prompt (e.g. "Confirm Reset?"). This will start the process automatically.

Wait for completion:

• The device restarts (approx. 2-5 minutes). The LEDs flash during the process. After the restart, the IP is back to DHCP default.