How can I enable physical ports?

How can I enable physical ports when using Microsoft Teams room solutions? The LAN port does not work.

Answers

One possibility is that the stream is using more bandwidth than is available. Reduce the resolution and try again. Check the settings of the room solution and the settings of the camera. Reset the camera if necessary.
Adjust the stream mode under Video & Audio setting .

You know a better answer?

The question about AVer PTC500+ has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

To the product All questions