The manufacturer AVer has set up its devicebase profile. Contents like updates, compatibilities and support are maintained regularly.

Update03/31/2023

Bug fixes

TR311HN
AVer

Update from:
alex-devicebase (expert)

Bug fixes

CL01 controller can’t stop the zoom-in function when enabling digital zoom.
CL01 controller can’t control the camera when enabling digital zoom and zoom out.
Optimize HTTPS configuration.

Known issues

Web page compatibility issue with the Apple MAC Safari browser. Please use the Chrome browser on Apple devices in the meantime.
USB port does not support Hot plugging.
When the video mode is set to IP streaming only or NDI only; then when the USB port is connected to a PC, users will still see the device name on the PC side but there’s no USB video (UVC) output

Stay tuned for upcoming AVer TR311HN updates

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