ClickShare Configurator Update: Bugs Fixed and Important Notes

New Features:

Nothing known

Enhancements:

• More detailed information added on the Peripherals page for attached camera issues.
• Enhanced serviceability for touch screens with a new section for device details on the Peripherals page.

Fixed Bugs:

• Bug Fixes:
• Passive pens with touchscreens working inconsistently on devices like Newline, Sharp, and CVTE.
• Units occasionally not starting up properly from standby, displaying a black screen.
• SHARP PN-L501C: Content remained visible after exiting annotation.
• Cameras (e.g., Bose VB-1) disconnecting during sharing; a retry mechanism introduced.
• Improved stability for Bose VB-1 by disabling UVC controls and fixing audio issues.
• Resolved black screen issue when sharing via button.

Open Issues:

• Users must ensure YouTube is closed before Airplay full screen to avoid overlay issue (KB11880).
• Sharp touch displays may experience offset after waking the base unit.
• Third connection attempt via Miracast can cause device reboot with two sources on screen.

Update Instructions:

• Important Notes:
• For automatic ClickShare App startup when plugging in the Button, install ClickShare Windows Driver version 1.20. More info in KB12204.
• ClickShare Desktop App v4.17 or higher is required for wireless detection of the Base Unit.
• Always use a free 5GHz Wi-Fi channel for optimal Wireless Presentation performance, adjustable via ClickShare Configurator.
• Version v02.10.01 is the lowest permissible version and does not allow downgrading after installation.