BarcoClickshare CS-100
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My Clickshare Client does not work anymore?
My client (any of the 4 I have) stops working on my laptop (and exclusively on my laptop). On other computers it goes smoothly.
BarcoClickshare CS-100
Answers
Top answer
Hello,
this could be caused by a number of things. Has anything been changed on the laptop, in the form of new anti-virus software or USB monitoring software? Have the USB ports been blocked by adjusting the security standards? Here is a link to the Barco Knowledge-Base, this topic is covered:
https://www.barco.com/en/clickshare/support/clickshare-cs-100/knowledge-base/KB1278
In the meantime, as an alternative to the button, you can also work/present with the desktop app:
https://www.barco.com/de/clickshare/apps-accessories/clickshare-desktop-app
For in-house use, this is the best option as you no longer have to fiddle with a button.
I hope this information helps.
Many greetings
Prodromos
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