My Clickshare Client does not work anymore?

My client (any of the 4 I have) stops working on my laptop (and exclusively on my laptop). On other computers it goes smoothly.

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Top answer

Hello,

this could be caused by a number of things. Has anything been changed on the laptop, in the form of new anti-virus software or USB monitoring software? Have the USB ports been blocked by adjusting the security standards? Here is a link to the Barco Knowledge-Base, this topic is covered:

https://www.barco.com/en/clickshare/support/clickshare-cs-100/knowledge-base/KB1278

In the meantime, as an alternative to the button, you can also work/present with the desktop app:

https://www.barco.com/de/clickshare/apps-accessories/clickshare-desktop-app

For in-house use, this is the best option as you no longer have to fiddle with a button.

I hope this information helps.

Many greetings

Prodromos

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