New ClickShare buttons no longer work!

Why do the new buttons not work with CSC-1 or CSM-1?

Answers

Top answer

The new button R9861500D01 can only work in combination with CSC-1 or CSM-1 when the units have the correct firmware version.The CSC-1 needs to be running on firmware version 01.09.00.22,while the CSM-1 needs to be running on firmware version 01.04.02.02

For version 1.05 and higher, version 1.04 must be installed before the step can be made to most current.

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