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ClickShare CSE-200Barco
ClickShare CSE-200
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Flashing Light Constantly with just one Laptop?

Hello there,
the Clickshare Buttons doens´t work on one of our Laptops (HP Probook 640 G8).It´s is just one of our Laptops, with all the other it does work.After we plugged the Clickshare with USB-C on our Laptop, it just constantly white flashing.I already tried the following thing:-Pairing the Clickshare with the Base Unit (still the Clickshare does work with other Laptops)

  • Reinstalling the ClickShare Application
  • Rebooting the Laptop and the Base Unit.

Could you help me with this issue?
Thanks in advance.

Answers

Check if an update is possible for your base unit https://www.barco.com/de/support/clickshare-cse-200/drivers
Otherwise you should check all drivers on your computer, sometimes the products are compatible again afterwards.
When you plug in the button, a USB stick should appear on the computer. On this USB stick there should be a Clickshare application, use it to keep the software up to date.

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