Software Update: Bug Fixes and Open Issues Overview

New Features:

Nothing known

Enhancements:

• Detailed information on the Peripherals page of the ClickShare Configurator for attached camera issues.
• Enhanced serviceability for touch screens, including a section on the Peripherals page to view device details.

Fixed Bugs:

• Issues with using passive pens on touchscreens (e.g., Newline, Sharp, CVTE) have been addressed.
• The unit now properly starts up after standby, resolving the black screen issue.
• The Trio C60 is officially supported by CX-20/CX-30 from firmware 2.10.3 and above.
• Resolved visibility of annotated content on SHARP, PN-L501C after exiting annotation.
• Introduced a retry mechanism for cameras (e.g., Bose VB-1) that disconnect when sharing starts.
• Stability for Bose VB-1 improved by disabling UVC controls and fixing audio issues on front USB ports.
• Fixed black screen issues caused by button sharing.

Open Issues:

• Airplay with YouTube requires the app to be closed before sharing to avoid overlay issues (KB11880).
• Rapid muting on Jabra Speak devices can desynchronize with MS Teams.
• Conferencing controls malfunction on specific Jabra Speak 510 versions.
• Vaddio cameras streaming raw (YUV) video have limited resolution settings for CX-30 and CX-50.
• Saber series cameras (Saber Plus, Saber IP20x, Saber 4K) may lack images at resolutions above 480p.
• Higher resolution settings for Saber series cameras do not support 30fps.
• Sharp touch displays may show an offset after waking the base unit.
• Reboot issues occur when a third connection tries to establish via Miracast with two sources already on screen.

Update instructions

• To automatically initiate the ClickShare App on the Button upon plugging it in, install version 1.20 of the ClickShare Windows Driver (see KB12204).
• ClickShare Desktop App v4.17 or higher is necessary for over-the-air detection of the Base Unit.
• Always use a free 5GHz Wi-Fi channel to optimize Wireless Presentation performance via the ClickShare Configurator.
• Wireless client mode is supported; however, direct connection between the Button and Base Unit is recommended for Wireless Conferencing.
• Version v02.10.01 is a minimal version that prevents downgrading to earlier versions after installation.

Update Instructions: