The manufacturer Bose has set up its devicebase profile. Contents like updates, compatibilities and support are maintained regularly.
Update

Addresses Issue Regarding Sending Videos

Bug fixes

  • Issue where the camera does not send video after exiting low-power/standby mode.

Open issues

  • When a Bose Videobar is connected to a Mac via USB or Bluetooth, the computer's volume control may be disabled.
  • When using Bose Videobar on a Windows computer, the camera image will not be visible in both the Bose Work Configuration and Microsoft Teams apps simultaneously. This is because the camera on a Windows computer can be used by only one application at a time.
  • When using Bose Videobar VB-S with Microsoft Teams, using the infrared remote control to mute VB-S will activate the mute indicator on VB-S, but the mute indicator in the Teams app may not be in sync.
  • When using the Bose Work Configuration Web UI, the browser may need to be refreshed to properly display all tabs.
  • When using the Bose Work Management app on Windows 10, the computer may need to be restarted after changing Wi-Fi networks in order for VB-S devices to appear in the Device List.
  • Bose Videobar devices with old firmware (v1.0-v1.2) cannot be added to the Device List by entering their IP addresses manually in the Bose Work Management app.
  • Bose Videobar device names cannot use special characters. Acceptable characters include letters (uppercase and lowercase), numbers, and hyphens (-).
  • To set a Bose Videobar VB1 to use a wireless EAP connection and disable its wired connection, use the Bose Work Configuration app rather than the Bose Work Management app (which relies on a network connection to modify secured network settings). This will ensure all data remains in sync.
  • When exiting low-power/standby mode (after 2 hours of inactivity and no network or USB connection), Bose Videobar VB-S may behave inconsistently. We recommend power-cycling/rebooting VB-S by disconnecting its power supply and then reconnecting it. To prevent the issue in the future, use the Bose Work Configuration app or web UI to disable the low-power mode (click the Configuration tab, click System, and set the Low Power Mode switch to Disabled). An error message may appear in the Bose Work Configuration app or WebUI but will disappear after connecting to a new device.
  • On rare occasions, after 2 hours of inactivity and no network or USB connection, Bose Videobar may not exit its low-power/standby mode after connecting a macOS device to its USB port. If this occurs, reboot or power-cycle the Videobar and reconnect the macOS device. To prevent the issue in the future, use the Bose Work Configuration app or WebUI to disable the low-power mode (click the Configuration tab, click System, and set the Low Power Mode switch to Disabled). An error message may appear in the Bose Work Configuration app or WebUI but will disappear after connecting to a new device.
Receive Important Update Messages Stay tuned for upcoming Bose Videobar™ VB-S updates

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