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What should be done if a Cisco IOS XE device is experiencing packet loss?

What should I do if my Cisco IOS XE device is experiencing packet loss?

cisco-nerd
cisco-nerd / enthusiast (425)
 

Answers

To resolve packet loss on a Cisco IOS XE device, follow these steps:

  1. Check Cabling and Ports: Ensure all cables are properly connected and ports are functioning correctly.
  2. Verify Speed and Duplex Settings: Ensure there are no mismatches in speed and duplex settings between devices.
  3. Inspect Network Interface Cards (NICs): Check for any issues with NICs that might be causing packet loss.
  4. Use Packet Tracing: Utilize the packet trace feature in Cisco IOS XE to identify where packets are being dropped.
  5. Monitor CPU and Memory: High CPU or memory usage can cause packet loss, so monitor these resources and optimize configurations if needed.
  6. Update Firmware: Ensure your device is running the latest firmware, as updates can resolve known issues.
  7. Consult Cisco Support: If the issue persists, contact Cisco support for further assistance.

techguru
techguru / enthusiast (275)
 

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