The manufacturer Crestron has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

New Firmware Update with Enhanced Features and Known Issues

New Features:

  • SIP VLAN Tagging: Support Auto Voice VLAN and Telephony OUI through LLDP.
  • Secured Password Conformity: Users must create a new secure password upon first login to webUI.
  • Zoom Room Controller Version 4.6.2: Release notes available here.
  • Independent Zoom Room Controller Updates: Now upgrades separately from Mercury firmware; ensure auto-update enabled.

Enhancements:

  • Improved Device Behavior: Upon new firmware upload, users must select Crestron Default, Teams Video, or ZOOM.
  • Auto-Detection for Switch Configuration: Mercury will now support three LLDP mode fields for better switch compatibility.

Fixed Bugs:

Nothing known

Open Issues:

  • SIP PJSIP Stack: Only supports TLS1.0 currently.
  • VLAN Tagging Issue: Mercury with LLDP Enabled cannot register to Mitel MiVoice Business PBX.
  • WebUI Display Error: Displays SIP LLDP-MED Voice VLAN Priority 0 as VLAN Priority 5.
  • Incoming Call Disturbance: Interrupts ongoing presentations in Teams video mode.
  • Huddly IQ Camera Issue: Intermittent disconnection during Teams calls.
  • Audio Adapter Display Error: Shows two entries for 'Crestron Mercury' in Teams Video-BYOD Mode.
  • Mute/Unmute Sync Issue: Not in sync between the laptop and Mercury-X in Teams mode.
  • Miracast Error: Presents full screen with a black frame.
  • Unsupported Video Resolutions: 1080p 30 Hz, 1080p 25 Hz, and 1080p 29.97 Hz not supported.

Update Instructions:

  • After uploading new firmware, users must refresh WebUI to update SIP setting qos_sip & `qos_voice`.
  • Change Samsung QM49H TV power button setting to "Power On/Off".
  • Restart iOS device if receiver hostname is overwritten on Airplay Menu during mirroring.
  • Users must add NEC Multisync Serial driver ID in "Group Settings" tab when commissioning rooms for the first time.
Version: 1.4394.00073.001 Link
Receive Important Update Messages Stay tuned for upcoming Crestron CCS-UC-1-T-V updates

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