Update03/20/2024

Updated the max number of Crestron Color tuning fixtures

CP4-R
Crestron

Update from:
alex-devicebase (expert)

Upgrade Instructions

CP4-R V2: Please confirm that your processor is a V2 model before loading FW manually. To confirm,
connect to the processor via text console in Toolbox and issue the command "ver -v". The model
number on the first line will show "CP4-R (HW Ver 2) Cntrl Eng". If wrong file is used there are no side
effects, and the Firmware upgrade will fail.
CP4-R V1: Please confirm that your processor is a V1 model before loading FW manually. To confirm,
connect to the processor via text console in Toolbox and issue the command "ver -v". The model
number on the first line will show "CP4-R Cntrl Eng". If wrong file is used there are no side effects, and
the Firmware upgrade will fail.

Known Issues

Camera streams that include a “?” in the password will not properly display on Crestron Touch Screens
In larger multiprocessor systems the confirmation popup when adding a child processor may take upwards of 30 second to dismiss
It is not recommended to utilize the new Phillips Hue driver with MC4-R V1 processors. To determine if you have the newest hardware verify that the serial number of your processor is greater than 2211JBH14341. It can also be verified by connecting to the processor via text console in Toolbox and issue the command "ver -v". The model number on the first line will show "MC4-R (HW Ver 2) Cntrl Eng".
Third-party Lighting Known Issue: o Saving the Global Baseline settings from a third-party light will cause the Global Baseline setting for DMX lights to be out of sync for systems that contain both third-party lights and DMX lights
Paging Known Issues:
If Paging is not functioning properly on a panel, first try to restore the panel to factory settings. It's possible that older SIP configurations are causing the Paging feature to function incorrectly
Paging may not work properly from a TST-1080 when using Rukus networking equipment

Changes since Last Version

###IMPORTANT

For optimal paging performance it is recommended to update all touchpanels to the most recent FW found on the crestron.com website
It is not recommended to utilize the new Phillips Hue driver with MC4-R V1 processors. To determine if you have the newest hardware verify that the serial number of your processor is greater than 2211JBH14341. It can also be verified by connecting to the processor via text console in Toolbox and issue the command "ver -v". The model number on the first line will show "MC4-R (HW Ver 2) Cntrl Eng".

New Features

Updated End-User application to use the new 4.0 User Interface for the following devices
iOS (iPad and Mobile)
Android Mobile and Tablet
TSW-1070/770/570/570p
TS-1070/770
TSW-1060/770/560
TST-1080
UC-MM30-R
Adds support for paging via the following Crestron Home supported Touch Screens
TSW-1070/770
TSW-1070/770-R
TS-1070/770
TSW-1060/770/560/560p
TST-1080
Added support for modifying and creating scheduled events that include only lights and/or shades via the Crestron Home end-user application
Added ability via the Crestron Home Setup Application to hide scheduled events from end-user application
Added support for 3rd party lighting drivers. All 3rd party lighting drivers can be found via the setup application or the driver portal at drivers.crestron.io
Added support for a Philips Hue driver
Added support for new Comcast Xfinity driver that allows for voice control from the TSR-310 remotes
Added support for upgrading existing drivers without the need to remove and reload the driver. This feature is supported for Crestron and third-party drivers
New Multi-processor support:
Added support for Quick actions when using multiple processors
Updated Device Health Dashboard to display child processors
Added a popup on the IOS application to provide user an indication that they are connecting to a child processor
Added support for a new BACnet mode (ON/OFF)
Added support for the CHV-TSTAT-FCU-PIR-10
Added support for Axxess CCMD-4.2-CRZB-MG-1 and CCMD-4.3-CRZB-MG-1
Updated the max number of gateways that can be added to Crestron Home to 40
Updated the max number of Crestron Color tuning fixtures that can be added to a single processor
Fixtures = 255
DIN-GWDL Gateway = 3

Bug Fixes and Behavior Changes

Resolved issue where the MC4-R did not follow out-of-box password requirements for Advanced User, User interface and Common Device password.
Fixed Issue where CNX-AMPX-16x60/12/60 did not properly discover within the Crestron Home setup application
Resolved issue where CEN-GWEXER and DM-NAX devices could properly add but in some instances not come online
Resolved issue with Garage/Gate feedback getting out of sync after rebooting the processor
Resolved issue with certain lighting loads flickering when raising and lowering from a keypad press
Resolved issue with CLC-1LEDPWM-RGBW-EX slider snapping when controlling via the end-user application
Fixed issue with the “Toggle Scene/Off” button model where media did not turn off on the second press when previously on
Fixed issue with child keypads still showing online for the parent processor when the child processor is offline
Resolved issue with child processors pairing to a parent processor with unsupported firmware versions
Resolved issue with multi-processor support where a deleted scene on the child could lead to lighting loads on the parent being unassigned from said scene
Resolved issue with locate button not properly functioning for child keypads when the user is on the Setup application of the parent processor
Resolved multi-processor issue where Keypad Settings changed on one processor did not apply to the other processors connected
Fixed issue where solar sync feedback was not properly turning off when lights from a child processor were included in the scene
Fixed issue where resetting authentication on a child processor did not stop communication with the parent processor
Resolved a multi-processor issue where child keypads that have yet to be added could still appear on the parent processor
Fixed issue with a child load information not properly displaying on the parent processor when the child device goes offline
CLX-1FAN4 issue resolved where fan speed selection not properly displaying on the UI when said device is on a child processor
Resolved issue with Horizon Keypad digital inputs where they could get in a state where they no longer functioned
Resolved issue on the Horizon V2 devices where the keypad buttons would flash the incorrect color when programmed with the Lighting Load/Lighting Room mode
Resolved issue on the Horizon V2 devices where override feedback color was not functioning properly when using the mode “Media Function” and model “Multi-tap”
Resolved unexpected LED Feedback behavior when using the multi-press option on the Horizon V2 devices
Fixed issue with HZ2-DIMUEX curve setting not properly saving
Resolved issue with the “Override Feedback Color” setting not applying to both Active and Regular feedback for Horizon V2 devices
Resolved issue where DSC Neo was throwing exceptions which could lead to a crash
Resolved issue with the Display muting when switching between a local source and a source-routed via a DM-NVX receiver
Reduced likelihood of “Home is Busy” messages in the end-user application after triggering a media scene that affected a large number of rooms
Fixed issue with BACnet thermostat setpoints being ignored and reverting to the previous/original setpoints
Resolved issue with BACnet thermostats not properly updating values when they are provided from a SIMPL Windows program
Resolved issue with BACnet “Floor Heating” setpoints and feedback not properly showing in the enduser application
Fixed an issue within the end-user application where the climate pages did not display the proper Celsius values following a reboot of the CHV-THSTAT
Resolved issue with the Radiant toggle switch in the end-user application not properly functioning for the HZ-THSTAT
DIN-1TSTAT8 temp can now be adjusted by decimal points
Updated behavior on the Crestron Home end-user application to turn switch loads off when pressing the dimmer/brighter button via the UI
Reduced time when saving Circadian settings via the end-user application
Fixed issue with the circadian preview via the end-user application causing all lights in the house to change
Resolved issue when scans of the DIN-GWDL could show inconsistent results
Resolved issue with the DIN-GWDL not properly coming online after a network outage
Fixed intermittent issue with the programming summary button not properly displaying data
Resolved issue where the system could lockup when adjusting DALI fixtures with low fade rate and fade time
Resolved issue with the Device tab not properly working for the DIN-DALI-2
Resolved issue where Master Raise and Lower would not function on certain 3rd party keypads
Resolved issue with CNX keypad models losing backlight settings
Resolved issue with adding third party Basalte Auro occ sensor
Resolved issue with the locate device function not properly working when the Crestron device is not on the local subnet
Updated messaging when attempting to add an unsupported number of DIN-GWDL devices
Resolved issue with SIMPL Home extensions not displaying the proper information when the processor running SIMPL Windows program disconnects and reconnects
Resolved issue where extension UI elements did not properly show an ellipsis in the top right corner of the UI tile
Resolved issue with extensions drivers not properly reloading when the version has not changed
Resolved issue with Crestron Home extensions SaveSetting() values not persisting through a reboot