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Update

New Firmware Update for DM-NVX Series Products Released

New Features:

  • Added support for the following products:
  • DM-NVX-E10
  • DM-NVX-E20
  • DM-NVX-D10
  • DM-NVX-D20

Enhancements:

  • Improved POE power negotiation to prevent continual rebooting.
  • Added default NAX session name to eliminate blank entries.
  • Improved background image aspect ratio for supported products.
  • Updated Under-scan dropdown to reflect proper values (Scaler models only).
  • Security improvements:
  • Eliminated command injection vulnerability from the background image server path.
  • Ensured SNMP updates are available when FIPS mode is enabled.

Fixed Bugs:

  • Resolved the issue where DM‐NVX‐Director would not come online with port mapping enabled.
  • Resolved the display issue of the domain name.
  • Fixed NAX audio loss when video multicast address was set to 0.0.0.0.
  • Resolved device response timeout error when changing device credentials.
  • Test pattern generator now properly renders images for all supported resolutions.

Open Issues:

  • API change in version 6 modified stream name from "stream1" to "stream01" for uniformity.
  • Logitech cameras may exhibit poor audio quality through NVX USB extension.
  • Background image handling may cause random loaded images to appear; use a specific image after loading new ones.
  • Clearing OSD while enabled may leave the first character; turning the feature "off" resolves this.
  • Manual change needed for multicast address when switching from point-to-point mode to traditional configuration.
  • Authentication screen may appear post-reboot; refreshing may be needed to clear it.
  • Custom EDID entries cannot be created when downgrading to firmware version 4.x or below.
  • Analog audio may revert to "Audio Follows Video" if downgraded from DM‐NVX‐35x; resolve via web UI or SIMPL programming.
  • Streaming settings cannot be modified on the web interface while Statistics are enabled.
  • Unable to delete Active Directory groups with "/" in the name.
  • Refresh required after adding CA certificate to update the list.
  • Username/Password needed for 802.1x EAP‐TLS Certificate.
  • Google Chrome recommended for firmware updates; other browsers may report false failures.
  • DM‐NVX‐351 and 363 issues with down mixing Dolby Atmos (MAT 2.0) and DTSX to PCM 2ch audio.

Update Instructions:

  • Crestron recommends using Google Chrome for firmware updates. Check the firmware version on the status page to confirm a successful update after using other browsers.
Version: 6.0.4835.00046 Link
Receive Important Update Messages Stay tuned for upcoming Crestron DM-NVX-360 updates

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