Update07/23/2021

Connectivity Product Firmware Update Now Available

DM-NVX-363
Crestron

New Features:

Enhancements:

Improved HBR audio stability:
Resolved stability issues with AVRs such as Trinnov and Lingdorf.
Security enhancements.

Fixed Bugs:

Resolved dropped video or audio issues on some USB cameras (e.g., Huddly IQ).
DSP source integration reset issues after power cycle or source switch resolved.

Open Issues:

API change in version 6 modified stream name from "stream1" to "stream01".
Some Logitech cameras may have poor audio quality via NVX USB extension.
Random loaded images may appear when removing and adding background images.
Background images may not appear after power cycle.
Test pattern generator may not render 3840x2160 @ 60 Y4:2:0 correctly for all patterns.
Underscan may not function with values selected from the dropdown; use incremental values instead.
Clearing the OSD may leave the first character; setting the feature "off" resolves this.
Manual multicast address change required when switching from point-to-point mode to traditional configuration.
Authentication screen may display after reboot; a refresh may be necessary.
When downgrading to 4.x or below, custom EDID entry cannot be created in the lower FW version.
Analog audio source may revert to "Audio Follows Video" during DM-NVX-35x upgrade; can be adjusted via web UI or SIMPL programming.
Streaming settings cannot be altered on web interface when statistics are enabled.
Active Directory groups with "/" in their name cannot be deleted.
Manual refresh required after adding CA certificate to web interface.
DM-NVX requires Username/Password for 802.1x "EAP-TLS Certificate".
Google Chrome is recommended for firmware updates; other browsers may report false failures.
DM-NVX-351 and 363 unable to downmix certain Dolby Atmos (MAT 2.0) and DTSX to PCM 2ch audio.

Update Instructions:

Firmware is installed using XiO Cloud, the device's webpage, Auto Update via a 3 Series Control System, or SFTP server.
Crestron Toolbox is not used for installation.
When downgrading from firmware version 5.x or above, use the .zip file from the .puf file.
Support for .puf files in DM NVX Firmware version 2.0.3900.00049 and higher.
For updates on devices prior to 2.0.3900.00049, extract the appropriate .zip file from the .puf file.