The manufacturer Crestron has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

New Update: Expand Product Support and Fixes Released

New Features:

  • Added support for the following products:
  • DM-NVX-E10
  • DM-NVX-E20
  • DM-NVX-D10
  • DM-NVX-D20

Enhancements:

  • Improved POE power negotiation to prevent continual reboots.
  • Added default NAX session name to prevent it from being blank.
  • Improved background image aspect ratio for compatible products.
  • Enhanced under-scan dropdown to reflect proper values for Scaler models.
  • Implemented security improvements, including:
  • Eliminated command injection vulnerability from the background image server path.
  • Ensured SNMP updates are available when FIPS mode is enabled.

Fixed Bugs:

  • Resolved issues:
  • Device not coming online when port mapping is enabled.
  • Domain name not displaying properly.
  • NAX audio loss when video multicast address was set to 0.0.0.0.
  • Device response timeout when changing device credentials.
  • Test pattern generator rendering images properly for all resolutions (Supported models only).

Open Issues:

  • Known issues include:
  • API change modifying stream name from "stream1" to "stream01".
  • Poor audio quality with some Logitech cameras routed through NVX USB extension.
  • Random loaded image may appear when removing and adding background images; resolved by re-selecting specific images.
  • Clearing OSD while enabled may leave first character, which can be resolved by turning the feature off.
  • Multicast address must be manually changed when switching endpoints from point-to-point mode to traditional configuration.
  • Authentication screen may persist after a reboot; refresh might be necessary to clear the error.
  • Custom EDID entry creation not possible when downgrading to firmware 4.x or below.
  • Analog audio source may revert to "Audio Follows Video" on DM-NVX-35x during upgrade; resolved via web UI or SIMPL programming.
  • Web interface streaming settings cannot be changed when Statistics are enabled.
  • Unable to delete Active Directory groups containing "/" in name.
  • Manual refresh required to update CA certificate list in the web interface.
  • Username/Password required for 802.1x "EAP-TLS Certificate."
  • Crestron recommends using Google Chrome for firmware updates; other browsers may falsely report failed updates.
  • DM-NVX-351 and 363 struggle to down mix some Dolby Atmos (MAT 2.0) and DTSX to PCM 2-channel audio.

Update Instructions:

  • To update:
  • Ensure you are using Google Chrome for a seamless firmware update.
  • Check the firmware version in the status page to confirm a successful upgrade.
Version: 6.0.4835.00046 Link
Receive Important Update Messages Stay tuned for upcoming Crestron DM-NVX-363 updates

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