Notes

Known Issues

• When changing from static IP to dynamic, an additional reboot may be required to receive an IP address.
• When attempting to downgrade from 3.04.14 to a previous version, the downgrade will be blocked. However, the front panel will display “Update complete with success”.
• External ports remain disabled after dmsafecascade is turned off. External ports must be enabled manually.
• Analog Audio output of DM-RMC-4KZ-SCALER-C can only be muted if the HDMI audio output is also set to mute.
• DM-RMC-200-C may crash when a multimedia keyboard is connected to the USB HID port. Use of a standard 104-key keyboard is recommended.
• DM-RCM endpoints may fail to come online when FQDN is used in the IP Table.
• TT-1XX devices connected to USB HID port of DM-TX-4KZ-302/202-C may stop responding after a chassis reboot. Unplug and reconnect the TT-1XX to recover.
• Input audio is always shown as PCM 2 ch on DM-RMC-4KZ-SCALER-C.
• DP RX Application code on DM-TX-4KZ-302 may occasionally fail to upgrade during the firmware update process. Re-run the firmware update if a version mismatch is observed.
• Adobe Air version 32 or later must be installed prior to XPanel installation.
• It is recommended to uninstall previous versions of XPanel from Desktop before installing it from DMPS or installation may fail.
• Video wall configuration on DMC-4KZ-HDO cards may be lost after a power cycle or switcher reboot. Wall configuration can be recovered by resending the configuration values from Crestron SIMPL/C# program after chassis has been restarted.
• DM-MD8x8/16x16/32x32-CPU3(-RPS) doesn’t support connecting LAN port and Content LAN port tothe sa me subnet
• DM-TX-200-C-2G HID routing may not survive a switcher reboot. The route should be re-established after the endpoint is online
• Vertical bezel compensation value set from the DM Tool doesn’t persist across reboot for DM-RMC4KZ-SCALER-C, instead set the value programmatically when desired.
• When routing same input to more than 8 DMC-4KZ-HDO outputs in DM-MD16x16/32x32-CPU3(-RPS), sporadically some outputs don’t have freeze-frame switching.
• When Audio Breakaway is enabled, DM-MD32x32-CPU3 switcher may take additional 15-20 seconds for audio to recover compared to video post reboot.
• Routing an input to all outputs in DM-MD32x32-CPU3 switcher may observe audio double lock during switching on DMC-4K-HDO and DMC-4KZ-HDO outputs.
• DM-MD8x8/16x16/32x32-CPU3(-RPS) web-based XPanel configuration tool doesn’t have redundant power supply status.
• DM-TX-4KZ-302-C DisplayPort input doesn’t work reliably with USB-C to DisplayPort cables and adapters.
• TT-100 “Connect It” indicators don’t work when connected to USB HID port of the DM-TX-4KZ302/202-C, instead use COMPUTER port on the TX if necessary.
• Audio_Format_fb, Audio_Channel_fb and Audio_Sampling_Freq_fb joins don’t work for DMCI-DMC4KZ-C/-DSP and DMCI-DMC-4KZ-HD/-DSP symbols.
• When switching upstream, 4K/4KZ outputs may have double audio lock with certain LG/Samsung Blu-Ray players.
• When HDR source is routed to DMC-4K-HDO output card, instead of no video it may output bad video depending on I/O signal video resolution. DMC-4K-HDO output card doesn’t support HDR.
• DMC-4K/4KZ-DSP input cards do not down-mix DTS:X or Dolby Atmos audio to PCM 2ch audio.
• DMC-4KZ-HD(-DSP) input card setup with DM default 4k 60Hz 2CH/HBR EDID may produce unstable video when connected to certain streaming or Blu-ray players.
• Assigning Global EDID via DM Tool to fully populated DM-MD32x32 chassis may report false failures. Instead assign input EDIDs in batches; 16 inputs at once.
• The DMC-STR may report a resolution of 0x0@0 when streaming from certain third-party IP cameras.
• Apple keyboard does not connect reliably to RMCs.
• All TXs (except TX-401-XX): HDMI audio unreliable with 480i video. All other resolutions are ok.
• On streaming cards, support for elapsed seconds, bitrate and initiator feedbacks have been removed to work around Crestron Toolbox™ stability issues.
• Streaming unsupported audio formats (e.g., G.711) can cause the DMC-STR to lock up. Use AAC audio.
• Network problems can sometimes cause the DMC-STR to stop decoding a stream. Stop and restart the stream to recover.