The manufacturer Crestron has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Third-Party Control Features and Bug Fixes Released

New Features:

  • Added Third-Party Control features for direct integration with Cisco devices. See the Web Interface Guide for setup instructions.

Enhancements:

Nothing known

Fixed Bugs:

  • ✔ ️Fixed issue with Automatic Power Settings causing black frame video output when the Turn Off Output option was enabled.

Open Issues:

  • Source buttons on Cisco Touch10 panel always follow the order of HD-RX-4K-210-C-E-(POE) inputs, irrespective of button creation order in the configuration file.
  • In the absence of VGA source, 'Audio only mode' cannot be used with HD-RX-4K-210-C-E-(POE) integrated with Cisco.
  • Automatic Power settings (CEC, COM) are unavailable with HD-RX-4K-210-C-E-(POE) integrated with Cisco.
  • Crestron switcher does not display the serial number of the Cisco device.
  • HD-RX-4K-210-C-E-(POE) Web UI requires a refresh to see updates after uploading the config file via API.
  • Foreign language characters (Chinese, French, Japanese, etc.) are unsupported in source button labels.
  • Special characters ("|", "\\", "`", "?", "/", ":", ";", "'", ",") are unsupported in source button labels.
  • During an ongoing call, Touch10 automatically starts sharing HD-RX-4K-210-C-E-(POE) input video to local and remote displays when sync is detected.
  • Touch10 Home page always shows "Previewing" on the screen, even when other inputs are previewed.
  • USB port on the front panel is unavailable for upgrades, logging, and EDID loading; functionality will be available in a future release.
  • Interlaced video is unsupported.
  • Auto update is not yet supported.
  • Users might experience snow/white/pink flashes on display when changing EDID/HDCP settings during commissioning of HD-RX-4K-510 HDMI or DM Inputs.
  • A short white/pink/snow flash may occur when an Apple 4K laptop is unplugged from the transmitter or HD-RX-4K-210 local input.
  • HDCP status in WebUI shows as Inactive on all DM-Lite interfaces connected to TX-201/301.
  • Users cannot log in to WebUI of HD-RX-4K-210 using Safari for Windows or Safari on iPhone/iPad.
  • Serial port cannot be used with devices that support only 7 bits of data.
  • TV and analog audio may be lost after removing and re-inserting VGA sources connected to a HD-TX-201/301 transmitter.

Update Instructions:

Nothing known

Version: 1.0.4817.14100 Link
Receive Important Update Messages Stay tuned for upcoming Crestron HD-RX-4K-210-C-E updates

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