The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

DTEN D7 55" v2 and 75": Fewer CPU Warnings and Improved PTZ

Bug fixes

  • Resolved the issue of the camera image movement direction being reversed when using PTZ.
  • Resolved the issue of frequent CPU alerts on the Zoom portal caused by Smart Gallery.

Known Issue

  • A low-probability touch panel jump point can be restored by restarting the device.

Important notes

  • Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later
  • DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred).
  • The update will not start if the device is engaged in a meeting or calendar event.
  • The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.
  • Do not disconnect or power off during the update.
Receive Important Update Messages Stay tuned for upcoming DTEN D7 updates

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