DTEN D7 Update: Key Improvements and Resolved Issues
New Features:
- Send logs from the device to the DTEN Support team: Press the menu button five times in a row to post the log.
Enhancements:
- ✔️ Optimized monitoring of health check diagnostic
- ✔️ Volume enhancement
Fixed Bugs:
- ✔️ Solved the issue that caused the device to automatically shut down after the computer is turned off for a few minutes when using monitor mode after connecting the computer with HDMI.
- ✔️ Other minor bug fixes.
Open Issues:
Nothing known
Update Instructions:
- ? Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later.
- ? DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here.
- ? The update will not start if the device is engaged in a meeting or calendar event.
- ? The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.
- - Do not disconnect or power off during the update.

