Update

DTEN D7 Update: Key Improvements and Resolved Issues

New Features:

  • Send logs from the device to the DTEN Support team: Press the menu button five times in a row to post the log.

Enhancements:

  • ✔️ Optimized monitoring of health check diagnostic
  • ✔️ Volume enhancement

Fixed Bugs:

  • ✔️ Solved the issue that caused the device to automatically shut down after the computer is turned off for a few minutes when using monitor mode after connecting the computer with HDMI.
  • ✔️ Other minor bug fixes.

Open Issues:

Nothing known

Update Instructions:

  • ? Available on DTEN Orbit portal, then on Zoom portal approximately 5-7 days later.
  • ? DTEN D7 should be powered on and connected to a stable and open or Zoom whitelisted network without a firewall (ethernet preferred). For information, click here.
  • ? The update will not start if the device is engaged in a meeting or calendar event.
  • ? The update takes approximately 30-45 minutes; DTEN D7 will automatically restart.
  • - Do not disconnect or power off during the update.
The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming DTEN updates

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