The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Disabled the InclusiView by default

New

  • n/a

Modified

  • Disabled the InclusiView by default

Resolved

  • n/a

Known Issue

  • When “Screen Saver” is enabled, even if Digital Signage is applied, the device will automatically turn off the screen after 30 minutes of inactivity.
  • When the Video Boundary feature is enabled, the screen may appear to jump when people are near the defined distance edge.
  • When InclusiView is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
  • The screen may occasionally flash green during a meeting. Please report to the DTEN support team if this happens.
  • When multiple people are on the conference screen with InclusiView enabled, the top of the screen may occasionally flash a red stripe. Please report to the DTEN support team if this happens.
  • The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: restart the device.

Zoom Rooms: 5.14.5.2936

Version: 1.17.7 Link
Receive Important Update Messages Stay tuned for upcoming DTEN ME updates

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