Update

DTEN ME Pro Update: Enhancements and Open Issues Addressed

New Features:

  • PTZ and presets for the central camera are now available in this GA release.

Enhancements:

Nothing known

Fixed Bugs:

  • Resolved other minor bugs affecting performance.

Open Issues:

  • In Smart Connect mode, the indicator light does not illuminate when using the DTEN ME Pro's camera for video meetings on a laptop. This will be addressed in the next version.

Update Instructions:

  • Available on the DTEN Orbit portal, followed by the Zoom portal after 4-7 days.
  • Ensure the DTEN ME is powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information, click here.
  • Once started, the update will take approximately 30-45 minutes; the DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
  • Do not disconnect or power off during the update.
The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming DTEN updates

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