The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Fixes Call Drop Issue When A Device And Other Devices Join The Meeting

Bug fixes

  • When a device is in a meeting and other devices join the meeting, the call drops, and states "rejoining"

Open issues

  • In cases of complex light sources, the screen may flicker during the meeting. You can try to adjust the device's angle or light source to restore.
  • If the device is connected to a static IP network, the Zoom Rooms upgrade will not be available on the DTEN Orbit portal.

Important notes

  • Available on DTEN Orbit portal, then on Zoom portal after 4-7 days
  • DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information,click here
  • Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
  • Do not disconnect or power off during the update
Version: 1.14.2 Link
Receive Important Update Messages Stay tuned for upcoming DTEN ME updates

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