The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Supporting custom SSL certificate

Improvements

  • Supporting custom SSL certificate See Solution Guide
  • Users can upload Custom SSL certificates through the DTEN WebGUI for ME and ME Pro
  • New Camera Dark Mode
  • Now available in the Dashboard's Settings under Camera Filters, this feature enables a dark mode specifically for your camera display. Activate it to transform your camera's visual output into a darker, more subdued appearance, providing a more comfortable and less glaring view.

Modified

  • Added Screen Saver switch on Orbit

Resolved

  • n/a

Known Issue

  • When “Screen Saver” is enabled, even if Digital Signage is applied, the device will automatically turn off the screen after 30 minutes of inactivity.
  • When the Video Boundary feature is enabled, the screen may appear to jump when people are near the defined distance edge.
  • When InclusiView is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
  • The screen may occasionally flash green during a meeting. Please report to the DTEN support team if this happens.
  • When multiple people are on the conference screen with InclusiView enabled, the top of the screen may occasionally flash a red stripe. Please report to the DTEN support team if this happens.
  • The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: restart the device.
    Zoom Rooms: 5.16.5
Version: 1.18.0 Link
Receive Important Update Messages Stay tuned for upcoming DTEN ME updates

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