The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Users can now define the coverage of the cameras on the dashboard > settings

Notice

  • Available on DTEN Orbit portal, then on Zoom portal after 4-7 days
  • DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred). For more information, click here
  • Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
  • Do not disconnect or power off during the update

New

InclusiviZone for Video - Video Boundary

  • Users can now define the cameras’ capture range on the Dashboard > Settings. With Auto/Multi-focus framing, the cameras will only capture individuals within the defined circumferential zone of the device's cameras.

Modified

ME Factory Reset

  • For devices with dual buttons behind the screen, long-press the top button for more than 10 seconds to initiate a factory reset.
  • For devices with a single button behind the screen, insert a pin into the reset hole and hold it for more than 10 seconds to initiate a factory reset.

Refine screen flicker issue.

  • Only enable this if you are experiencing a screen flickering issue. Enable this to address the issue. It requires a restart of the meeting to take effect. This will ensure a smoother and more stable visual experience.

Resolved

  • Resolved the issue of ZR app upgrade failure via Zoom Portal when users are connected to a proxy network

Known Issue

  • When the Video Boundary feature is enabled, the screen may appear to jump when people are positioned near the defined distance edge.
  • When Inclusiview is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
  • The screen may occasionally flash green during a meeting
  • When multiple people are on the conference screen with Inclusiview enabled, the top of the screen may occasionally flash a red stripe
  • The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: Restart the device.

Zoom Rooms: 5.14.5.2936

Version: 1.17.0 Link
Receive Important Update Messages Stay tuned for upcoming DTEN ME updates

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech