The manufacturer DTEN has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Zoom for Home - DTEN ME, ME Pro 27” Release 1.16.2

News

  • Available on DTEN Orbit portal, then on Zoom portal after 4-7 days
  • DTEN ME should be powered on and connected to a stable or open Zoom whitelisted network without a firewall (ethernet preferred).
  • Once started, the update will take approximately 30-45 minutes; DTEN ME will automatically restart. Note that the device will only update if it is not in a meeting or calendar event.
  • Do not disconnect or power off during the update

Improvements

  • Camera Filter Support (Camera Bright Mode
  • PTZ and presets (3 cameras)

Resolved

  • Resolved - Microphones not picking up sound on rare occasions
  • Resolved - Blank screen, broken or no sound in Google Meet

Known Issue

  • When Inclusiview is enabled, color balance, image overlap, and misalignment issues with the camera stitching may occur.
  • The screen may occasionally flash green during a meeting
  • When multiple people are on the conference screen with Inclusiview enabled, the top of the screen may occasionally flash a red stripe
  • The video output may occasionally be disabled, and the camera switch may be grayed out. Current workaround: Restart the device.

Zoom Rooms: 5.12.6.2097

Version: 1.16.2 Link
Receive Important Update Messages Stay tuned for upcoming DTEN ME updates

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