L-12WElmo
L-12W
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Image Mate 4 and Teams - Image Mate 4 window flashes?

When I start the Elmo L-12W in the Image Mate 4 window and connect to Teams, the Image Mate 4 window starts flashing. About once every second.

After I disconnect you again, the image is quiet again.

Does anyone please have a tip for me on how to fix this problem?

Image Mate 4 and Teams in the latest version have been installed.

Answers

Top answer

The Image Mate 4 window flashing can have several causes. Here are some possible solutions you can try:

  1. check the video settings in Teams: make sure the video quality is set to HD and that the frame rate is set to 30 fps or lower. If the settings are too high, it can overload resources and cause the image to flicker in the Image Mate 4 window.
    Check the computer's graphics settings: if the computer's graphics card is not powerful enough or the settings are incorrect, this can cause the image in the Image Mate 4 window to flicker. Make sure the graphics settings on your computer are optimal. 3.
    Update drivers: Make sure all drivers are up to date, especially the driver for the graphics card. 4.
  2. disable background applications: Close all unnecessary applications on your computer to free up system resources. Running too many applications at the same time may cause the Image Mate 4 window to flicker.
    Use a different USB interface: Connect the USB cable of the Elmo L-12W to a different USB interface to ensure that the power supply to the device is stable.

highmo
highmo / expert (1815)
 

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