ETS5 ProfessionalKNX Association
ETS5 Professional
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How to fix the failed to import problem in ETS5?

How to fix the failed to import problem in ETS5?

Answers

Top answer
  1. Check the format of the file to be imported. Make sure that it is a format supported by ETS5, e.g. ".knxproj" or ".vd5". Also check if the file is damaged or incomplete.
  2. Check the ETS5 version you are using. Make sure that the version of ETS5 you want to import the data with is compatible with the version of ETS5 you are using.
    Check that all the required devices and group addresses used in the project you want to import are also present in your current project. Otherwise, the import may fail. 4.
    Check if there are any conflicts between the devices used in the project to be imported and the existing devices in your current project. Make sure that the devices are configured correctly and that there are no duplicate device addresses.
  3. try restarting the project and performing the import again. Sometimes restarting the ETS5 software can fix the problem.
  4. if the import still does not work, you can contact ETS Support or ask an experienced KNX system integrator or installer for assistance.

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