Logi TuneLogitech
Logi Tune
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Why is zooming no longer possible?

After installation, the camera can be adjusted well - zoom, picture higher, lower, etc.However, after a short time the setting is frozen to the last setting and cannot be changed.If I uninstall and reinstall the software, it's fine for a little while, then it's frozen again.What could be the cause of the error and what can I do without having to reinstall the software every time?

gepixel
gepixel / newcomer (5)
 

Answers

It is possible that another program is trying to control the camera in the background. Check whether another app is accessing it in the background. E.g. Teams or Zoom or similar. Always install the latest version and carry out regular updates to rule out bugs.

  • Also try the camera with Tune on another PC / laptop and see if the error is there too, it may be a hardware defect.

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