Rally Bar camera show black screen and BYOD not responding?

We have just setup Logitech Rally Bar bundle Zoom Room system.
We notice the rally bar camera will show black screen, then we need manually off on the rally bar to make it work again. But after sometimes, the problem come back.
The Rally bar updated to latest firmware.

For the BYOD mode with Logitech Swytch, the Logitech Tap won't pop up the "Switch" button to switch to BYOD mode after we plug in the Swytch connector (USB-C or USB A) to laptop (installed with display link driver).

The workaround is disconnect the Swytch connector, start a new meeting from Logitech Tap then end it. Plug in the connector now then can see "Switch" button screen. Is it normal?

Answers

Top answer

Hi, is the problem stilfl showing up. There has been an update in the meantime which may have solved the issues. I have not seen these problems in the same setup.

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