Rally CameraLogitech
Rally Camera
3.5K views

Rally Plus camera not tracking after firmware update?

Initially after installing Sync software Rally camera would track but I was missing multiple devices. I updated the Sync software and also the firmware for the camera and now all devices show up in Sync but camera no longer tracks. We launched a zoom meeting and all the audio works and camera displays but will not track. Suggestions or thoughts?

Answers

Top answer

It is possible that the firmware update has disabled the RightSight function. This function can be switched on again with the "Sync" application.

In addition, it is possible that by pressing the preset button the RightSight function is deactivated. However, this would have to have been pressed every time a call was started.

.

fbrgstllr
fbrgstllr / skilled (642)
 

You know a better answer?

The question about Logitech Rally Camera has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

Related Questions Related Questions

Receive Important Update Messages Stay up to date on Logitech Rally Camera

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech