
Rally Plus
Why does the video drop during a conference call?
The video drops unexpectedly during conference calls. The screen goes black. I have 3 of these systems that are brand new. It happens with all three.
The video drops unexpectedly during conference calls. The screen goes black. I have 3 of these systems that are brand new. It happens with all three.
Such cases have already been reported many times. The fact that it is now happening with all three of your devices is very strange. Here is a brief overview of how this problem has been solved for other users:
Check cable
Update firmware and software
Other procedures (to try out)
If all this does not help, you should call Logitech support as the devices have a 3-year warranty.
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