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Logitech RoomMate Support
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to Logitech RoomMate within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Logitech representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
All questions about Logitech RoomMate
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Connection to Logitech Tap?
Hello. has anyone connected Logi Roommate to the Logitech TAP? There doesn't seem to be any videos or text description on how to connect, and...
Is there a Microphone gain adjustement in the RoomMate settings?
I have a new RoomMate+Meetup with IP Touch and the microphone is way to sensitive. I added the small round expansion mic to see if...
Direct Guest Join Setting for Zoom/Webex?
I just installed our first RoomMate system for MSTeamsRooms. I don't see the setting to allow direct guest join for Zoom/webex in the settings. I...
Will the Roommate identify the Vaddio OneLink Bridge Express as a camera?
We are using a Roommate as a Zoom Room and cannot get a Vaddio OneLink Bridge Express to show up as a camera option. It...
Support for SMART Board Touch Controller?
Are there any plans that I can use/connect the Touch Controller from an SMART Board (which is connected to the RoomMate HDMI1-OUT) via USB to...
Logitech roommate network goes offline after a while if no usb connected?
My current setup:
- Logitech IP Tap
- Logitech Roommate
- Logitech Meetme
Logitech Meetme is connected to a USB switch which can toggle output to select port A or port B....
Will this system provided an added capability to a Rally Plus?
Will this system provided and added capability to a Rally plus system with TAP / Google Meets? Looking for an added capability for current VC...
is the unit defective
We have a new install of the Roommate the console is stuck in a loop showing connecting with company portal in the upper left. factory...
After saving energy, the Rally Bar Mini shows: no device connected what is the error?
Hello,
Briefly about the structure:
A Logitech RoomMate is set up. A Scribe is connected to the RoomMate. When the RoomMate goes into sleep mode and wakes...
Why is there static sound coming from the Rally Bar speaker in Zoom Rooms appliance mode?
In Zoom Rooms Appliance mode and when using the Tap with the Cat/USB adapter, a constant tone can be heard. During login and when joining...
In dual screen mode, is only one part of the picture displayed in the meeting on HDMI 2?
Hello,
In the meeting, only a partial image is displayed on the HDMI 2 of the RoomMate. How can we rectify this error?
How can we set images and videos on a Zoom Rooms Signage?
We have configured a Zoom Rooms so that it should display our company video when there is no meeting. However, it only shows images when...
How can we use GoTo Resolve Remote UI Access to wake up the devices when they are in power saving mode?
We have set up GoTo Resolve on some devices and when we wake them up nothing happens. Is there a workaround?
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