Not a user yet?
Log in Register for free Suggest a product
RoomMateLogitech
RoomMate
<1K views

Why is there static sound coming from the Rally Bar speaker in Zoom Rooms appliance mode?

In Zoom Rooms Appliance mode and when using the Tap with the Cat/USB adapter, a constant tone can be heard. During login and when joining nearby. Is there any way to turn this off?

Answers

upgrade the Bar to latest CollabOS either through Sync or ZDM - issue fixed in 1.10.427 https://sync.logitech.com/hub/rallybar

Yes, you can switch it off.

  • Update the system to the latest version.

and / or

Disable direct sharing for Zoom Rooms (Admin)

Account

  • Log in to the Zoom web portal.
  • Click on Room Management in the navigation menu and then on Zoom Rooms.
  • Click on Account Settings.

account-settings.png

  • Click on the Meeting tab.
  • On the Meeting tab, navigate to the Automatic direct sharing using ultrasonic proximity signal option and check if the setting is disabled.
  • If the setting is enabled, click the status toggle button to disable it. If a verification dialog is displayed, select Enable to confirm the change.

direct-share-settings.png

Room group

  • Log in to the Zoom web portal.
  • Click on Room Management in the navigation menu and then on Zoom Rooms.
  • In the hierarchy, click on the level at which meetings should start and end automatically. Example: If all rooms in a specific building are to be activated, click on the name of the building.
  • Go to Meeting Settings and deactivate the Automatic direct sharing using ultrasonic proximity signal option.
  • Click on Save changes.

edit-city-meeting-settings-tab.png

You know a better answer?

The question about Logitech RoomMate has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

To the product All questions

Related Questions Related Questions

How can we set images and videos on a Zoom Rooms Signage?

<1Kviews

We have configured a Zoom Rooms so that it should display our company video when there is no meeting. However, it only shows images when...

1 Read answer

How can we use GoTo Resolve Remote UI Access to wake up the devices when they are in power saving mode?

<1Kviews

We have set up GoTo Resolve on some devices and when we wake them up nothing happens. Is there a workaround?

Go to question

In dual screen mode, is only one part of the picture displayed in the meeting on HDMI 2?

<1Kviews

Hello,

In the meeting, only a partial image is displayed on the HDMI 2 of the RoomMate. How can we rectify this error?

1 Read answer

Receive Important Update Messages Stay up to date on Logitech RoomMate

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech