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Why is there static sound coming from the Rally Bar speaker in Zoom Rooms appliance mode?

In Zoom Rooms Appliance mode and when using the Tap with the Cat/USB adapter, a constant tone can be heard. During login and when joining nearby. Is there any way to turn this off?

Answers

upgrade the Bar to latest CollabOS either through Sync or ZDM - issue fixed in 1.10.427 https://sync.logitech.com/hub/rallybar

Yes, you can switch it off.

  • Update the system to the latest version.

and / or

Disable direct sharing for Zoom Rooms (Admin)

Account

  • Log in to the Zoom web portal.
  • Click on Room Management in the navigation menu and then on Zoom Rooms.
  • Click on Account Settings.

account-settings.png

  • Click on the Meeting tab.
  • On the Meeting tab, navigate to the Automatic direct sharing using ultrasonic proximity signal option and check if the setting is disabled.
  • If the setting is enabled, click the status toggle button to disable it. If a verification dialog is displayed, select Enable to confirm the change.

direct-share-settings.png

Room group

  • Log in to the Zoom web portal.
  • Click on Room Management in the navigation menu and then on Zoom Rooms.
  • In the hierarchy, click on the level at which meetings should start and end automatically. Example: If all rooms in a specific building are to be activated, click on the name of the building.
  • Go to Meeting Settings and deactivate the Automatic direct sharing using ultrasonic proximity signal option.
  • Click on Save changes.

edit-city-meeting-settings-tab.png

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