The manufacturer Mersive Technologies, Inc. has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Support for Biamp Parlé VBC 2500

New Features and Enhancements for Easier Deployments

  • Share to Solstice from a browser with the new Solstice Web App (beta).Closed
  • Display responsive and interactive pages on Solstice with dynamic digital signage.Closed
  • New guided setup screens walk you through Solstice Pod deployment steps.Closed
  • Installers add Mersive Solstice app exceptions for Windows Defender Firewall.Closed
  • Solstice Pods validate licenses with new Mersive Cloud Licensing service.Closed

Changes to Streamline Solstice

  • Quick Connect version of Mersive Solstice app (on Solstice Pod) deprecated.Closed
  • Solstice Location Service deprecated and settings removed.Closed

Supported USB Peripherals Updates

Solstice supports USB peripherals from certified partners.Mersive now offers support for a range of devices from certified peripheral partners. These devices provide the best room audio and video resources for video conferences connected to a Solstice Pod. Organizations utilizing the Room Camera + Mic functionality in the Mersive Solstice app are encouraged to view the full list and details. Solstice 6 adds support for the following devices:

  • Biamp Parlé VBC 2500

Resolved Issues

  • Logitech Rally Bar on newer firmware failed to enumerate and start video feed.Closed
  • Hall of mirrors when Solstice virtual monitor was selected as the primary display.Closed

Known Issues

  • Custom Message or RSS feed fails to display on welcome screen.Closed
  • Solstice video stability and reliability with video conferences on Mac.Closed
  • Cameras and mics fail to enumerate on Windows when CPU load is high.Closed
  • PowerPoint presentations get out of sync on macOS Monterey.Closed
  • Factory reset keyboard command doesn’t work in Solstice 5.5.1+.Closed
  • Meeting times display in incorrect 12-hour format in Mersive Solstice app for Windows.Closed
  • Screen key sometimes too small on Solstice Pods set to certain languages.Closed

Important Notes for Solstice 6

  • Mersive has found M2 Macs experience similar performance and compatibility with Solstice to M1 Macs, and are therefore supported to the same degree. Support may vary for different versions of macOS. Learn more about Solstice support for content sharing and connecting to video conferences.
  • For optimal compatibility and performance, Mersive recommends using the same version of the Mersive Solstice app to connect to a Solstice Pod as the version of Solstice running on that Pod.

Availability and Requirements of Software Updates

Solstice 6 software upgrades are available for the following components of the Solstice product suite:

  • Solstice Pod (Gen2i and Gen3)
  • Mersive Solstice app for Windows
  • Mersive Solstice app for macOS
  • Visit mersive.com/download/ to access updates. A current Solstice Subscription is required to upgrade Solstice Pods to the latest version. You can schedule the latest software update for your Solstice Pods using Solstice Cloud.
Receive Important Update Messages Stay tuned for upcoming Mersive Technologies, Inc. Solstice updates

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