Use Support Assistant to resolve issues

Week of January 20, 2025

Monitor and troubleshoot
Use Support Assistant to resolve issues

Support Assistant is now available in Intune. It leverages AI to enhance your help and support experience, ensuring more efficient issue resolution. Support Assistant is available in the Microsoft Intune admin center by selecting Troubleshoot + support > Help and Support, or by selecting the question mark near your profile pic. Currently, the Support Assistant is in preview. You can enable and disable Support Assistant by choosing to opt-in and opt-out at any time. For related information, see How to get support in the Microsoft Intune admin center.