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Microsoft Teams Rooms (MTRoW) Support
Forum, Problems & Help and Frequently Asked Questions (FAQ)
The section below is a forum dedicated to Microsoft Teams Rooms (MTRoW) within the devicebase community. It provides a platform for users to discuss frequently asked questions (FAQs), share problems, and exchange helpful tips. Microsoft representatives and users can participate in these discussions. Users who contribute the most valuable answers and insights for a product are recognized as product experts. If you have any issues or require support, ask your questions to other devicebase users.
All questions about Microsoft Teams Rooms (MTRoW)
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How to install the Teams Rooms app on a PC?
14.2Kviews
Is there a downloadable MTR app that you can install on any PC? Is there anything to consider?
How to record a meeting?
5.1Kviews
What are the steps to start the recording option while the meeting is on?
Logitech Tap with HDMI ingest works Only if you're not in a meeting?
3.0Kviews
Logitech Tap rooms setup is having issues with HDMI ingest. If you start or join a meeting and then plug the laptop into the Tap's...
What are the advantages of Teams Rooms vs. Teams Client?
2.6Kviews
What is the added value of Teams Room compared to the Teams App (desktop client)?
What is the difference between MTRoA and MTRoW?
2.5Kviews
What are the main differences between the Microsoft Teams Rooms on Android and Windows devices?
Can I join Google Meet meetings with a Teams Rooms setup?
2.3Kviews
Can I join Google Meet meetings using Microsoft Teams Rooms? I understand that Microsoft Teams Rooms is primarily designed for Microsoft Teams meetings, but is...
Can the display name of the MTR Room be changed for each meeting?
2.2Kviews
Each account we have is labeled with the respective room name (conference room, project room, etc.). But, when we attend a meeting, the clients are...
Unable to Auto Login on MTR devices ?
2.0Kviews
Experts,
We recently joined our Microsoft teams rooms device to Azure AD and upgraded OS from Win10 1903 to Win 10 20H2 (automatic updates). We are...
Which license is recommended for Teams Rooms?
1.6Kviews
What exactly is the difference between Teams Rooms Standard and Teams Rooms Premium?
How can I update the SRS / MTR app?
1.6Kviews
We have purchased and installed a new Team Room system. The MTR version is 4.3.23.0. How do I get the system up to date?
Microsoft Teams Rooms on a Raspberry Pi?
1.4Kviews
Is it possible to install Microsoft Teams Rooms on a Raspberry Pi or similar? The device should disappear behind the TV.
How to configure ServiceNow for Teams Rooms?
1.4Kviews
What are the prerequisites and steps for configuring a ServiceNow environment on the Microsoft Teams Rooms Premium portal?
How can I book an external teams invitation on an MTR?
1.3Kviews
How to add space to teams for internal invitations is clear. But how do you do it for external invitations?
With which cameras / systems is Teams Rooms compatible?
1.2Kviews
Which video conference cameras or video conference systems can be used with Teams Rooms?
Are there any special requirements for the use of USB cameras...
Is the auto answer available on Windows?
1.2Kviews
Can the Windows devices that work with Microsoft Teams Rooms be set to auto-answer calls?
Can you assign a phone number to a Teams Room?
1.2Kviews
Trying to add a calling function to a Microsoft Teams room setup in the conference room. Does it only need a Calling Plan license assign...
Team meeting room report?
1.2Kviews
We would like to know if is possible to have some reports with each video calling duration? Like how many calls per MTR and how...
What is the default password for the settings menu and the admin user?
1.1Kviews
What is the default password for the settings menu and the admin user?
Can any touch panel be used for control?
1.1Kviews
The Teams Rooms app is controlled via a controller (touch display such as Logitech Tap). Can any (USB) touch panel be used for this purpose?
How to use the Microsoft Teams Rooms recovery tool?
1.0Kviews
How can I bring my outdated Microsoft Teams Rooms system to the supported state and use the recovery tool to do that?
Crestron UC kit touch panel mirroring MTR display?
1.0Kviews
The same touch panel on the table is mirroring one of the displays instead of showing the Microsoft Teams Rooms interface - it is a...
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