KB5066189: Fix for reset and recovery issue

August 19, 2025—KB5066189 (OS Builds 22621.5771 and 22631.5771) Out-of-band

Improvements
This article lists the fixed issues and quality improvements included in this out-of-band update.

This non-security update includes quality improvements from KB5063874 (released August 12, 2025). When you install this KB:

• [Fix for reset and recovery issue] This update addresses an issue introduced by the August 2025 security update (KB5063874), in which attempts to reset or recover the devices might fail. This issue happens when users perform one or more of the following four processes: ​​​​​​​
• System>Recovery>Reset my PC
• System Recovery > Fix problems using Windows Update
• RemoteWipe CSP