MicrosoftWindows 11 24H2
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Why is my fingerprint sensor not working after upgrading to Windows 11 24H2?
Why is my fingerprint sensor not working after upgrading to Windows 11 24H2?
MicrosoftWindows 11 24H2
Answers
There could be several reasons why your fingerprint sensor is not working after upgrading . Here are some common troubleshooting steps you can try:
1. Update Fingerprint Driver
Device Manager: Open Device Manager, expand the Biometric devices section, right-click on your fingerprint sensor, and select Update driver. If no updates are available, try uninstalling the driver and then reinstalling it.
2. Check Windows Updates
Settings: Go to Settings>Update & Security>Windows Update and check for any pending updates. Sometimes, a Windows update can fix compatibility issues.
3. Disable and Re-enable the Fingerprint Sensor
Device Manager: Open Device Manager, right-click on your fingerprint sensor, and select Disable device. Wait a few seconds, then right-click again and select Enable device.
4. Reset Windows Hello Fingerprint
Settings: Go to Settings>Accounts>Sign-in options>Fingerprint recognition (Windows Hello). Remove the current fingerprint and set it up again.
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