Automatic time zone suggestion during initial setup and other features

Improvements

Automatic time zone suggestion during initial setup

In this release your Neat device will use IP geolocation to suggest a timezone during the initial setup process

Mute synchronization with USB audio equipment

In this release we are introducing synchronization between USB audio equipment that is connected to a Neat Bar Pro and the mute toggle in Zoom or Microsoft Teams. This will be enabled by default when applicable equipment is connected to a Neat Bar Pro while “Audio over USB” is enabled.

Other improvements

This release includes minor improvements to camera exposure and light balancing.

Fixed bugs and improvements

CUS-584

Previously it was possible for shared HDMI content on a Neat Bar Pro to remain on the screen for several seconds (up to 10) after the HDMI cable has been disconnected. This issue has been resolved in this release.

CUS-587

Previously it was possible for a display connected to the HDMI2 port on a Neat Bar to remain unresponsive when auto wake is used to bring the device out of standby mode. This issue has been resolved in this release.

CUS-617

Previously, static key cyphers could be used in TLS 1.2 negotiations on Neat devices. These cyphers have been removed in this release.

CUS-822

Previously it was possible for a Neat Frame to emit a “quacking” or “buzzing” noise during calls that far-end users can hear. This issue has been resolved in this release.

CUS-860

Previously it was possible to hear a static noise on a Neat Bar Pro if an HDMI cable is plugged in for content sharing while audio is already playing on the laptop or computer that content is being shared from. This issue has been resolved in this release.

INBUGS-2150

Previously, audio content shared via HDMI cable will not recover after the content source has a power saving event. This issue has been resolved in this release.

CA-353

In this release, if BYOD Mode is enabled on a Neat device, plugging in a USB-C cable during an active meeting will cause the Neat device to open BYOD Mode and drop the active Zoom or Microsoft Teams session.

Known issues

INBUGS-31

‘Unable to verify certificate’ message is displayed when uploading CA certificate which has a text part before the actual certificate part. To work around this issue, copy only the certificate portion (BEGIN CERTIFICATE / END CERTIFICATE) to a file and save it as .pem/.cert etc.

ZOOM-93

In this release, it is not possible to disable Zoom’s ‘Advanced Noise Suppression’ feature. As a result, any users using the ‘Music mode’ feature will notice that their audio is being suppressed by Zoom’s noise suppression algorithm, making the experience poor. This issue is being investigated by the Zoom engineering team.

CUS-326

In this release, color correction configuration options are available in the accessibility settings on the Neat Board and Neat Bar Pro, but enabling the feature will not have any effect on the screen.

CUS-635

In this release, if a Neat Bar is rebooted while BYOD mode is enabled and in use, the Neat camera and Microphone will no longer function as expected until the USB-C cable is unplugged and replugged from the device.

CUS-651

In this release, it is possible for a Neat Bar and Neat Pad to lose the ability to pair over Wifi.

CUS-668

In this release, it is possible for digital signage in Zoom to be displayed incorrectly on a display connected to the HDMI2 port on a Neat Bar Pro.

CUS-727

In this release, it is possible for a Neat Pad to emit a notification “chime” noise while launching applications

CUS-760

In this release, it is possible for a Neat device to show an “untrusted server certificate” warning due to a network timing issue. Rebooting the device should resolve the error in these scenarios.

CUS-811

In this release, it is possible for a Neat Bar or Neat Board to become unresponsive on the BYOD mode screen after a USB-C connection is removed. Rebooting the device will restore functionality.

INBUGS-1663

In this release, not all external audio hardware is synchronized with the mute indicator and volume slider in Zoom or Microsoft Teams while using Audio over USB on a Neat Bar Pro.

INBUGS-1664

In this release, switching between external audio hardware and the internal speaker while using Audio over USB on a Neat Bar Pro does not always work during a Zoom meeting.

INBUGS-2114

‘Unable to verify certificate’ message is displayed when uploading CA certificate which has a text part before the actual certificate part. To work-around this issue, copy only the certificate portion (BEGIN CERTIFICATE / END CERTIFICATE) to a file and save it as .pem/.cert etc.