Neat Devices Update: New Features and Major Enhancements
New Features:
- Static IP on wired networks: Configure a static IPv4 when connected to a wired network via (Settings → General → System Settings → Network → Ethernet → Configure IPv4 (beta)).
- Accessibility features: Includes high contrast mode, large text, and color corrections accessible via (Settings → General → System Settings → Accessibility).
- Zoom Rooms 5.9 features: Introduces gender pronouns display and supports Neat Frame.
Enhancements:
- Increased maximum camera zoom on Neat Bar Pro: Zoom increased from 8x to 16x, configurable at (Settings → General → System Settings → Audio & video → Maximum zoom).
- Video quality improvements: Enhanced camera sharpness and reduced lens differences for better zooming experience.
- Audio quality improvements: Upgraded noise reduction and gain control algorithms.
Fixed Bugs:
- CUS-214: Added support for 44.1 kHz audio sampling rates via HDMI to resolve crackling effects.
- ZOOM-105: Fixed communication issue with Zoom cloud affecting Neat Sense data.
Open Issues:
- INBUGS-31: Certificate upload issue, work-around: copy only the certificate portion to a file and save as .pem/.cert.
- INBUGS-317: Timezone display issue when upgrading from an old release, work-around: factory reset devices.
- ZOOM-93: Unable to disable Zoom's 'Advanced Noise Suppression' affecting audio quality in 'Music mode'.
- INBUGS-856: Invalid static IP configuration leads to firmware pairing loss until a reset occurs.
- INBUGS-883: Proxy information appears blank after manual entry during OOB installation, but is saved.
- INBUGS-959: Inaccurate reflection of maximum zoom settings in Neat system settings.
- CUS-326: Some unsupported features can still be enabled but will have no effect on devices.
Update Instructions:
- Ensure to update to Zoom Room Appliance version: 5.9.4 (685) and Zoom Room Controller version: 5.9.3 (1069).
- New updates for Zoom Room Appliances.
- New Updates for Zoom Rooms Android Controller.

