New Connectivity Features and Bug Fixes for Neat Devices

New Features:

• USB Passthrough (beta): Connect Neat devices to computers via USB-C for video conferencing. More info: support article.
• Neat Frame USB-C Headset Support: Detect headsets through USB-C in addition to the 3.5mm jack.
• Neat Frame Bluetooth Headset Support (beta): Pair Bluetooth headsets by enabling Bluetooth in system settings.
• Neat Frame Ethernet support (beta): Connect to Ethernet using a USB-C cable connector.
• DHCP option 60 vendor class identifier: Differentiate Neat devices via DHCP servers.
• Software update notifications for Microsoft Teams: On-screen notifications for Microsoft Teams upgrades now available.
• Zoom Rooms version 5.10: Includes new features like Zoom Whiteboard and user interface updates, addressing several key user needs.

Enhancements:

• Auto-wake up: Enabled by default for newly installed Neat Boards.
• General features in Zoom: Interface aligns with desktop and mobile clients for better user experience.
• Other improvements: Enhancements to the Bar Pro's microphone array and camera, alongside stability improvements for Neat Symmetry.

Fixed Bugs:

• CUS-244: Fixed camera orientation issue for Neat Bars on Microsoft Teams.
• CUS-264: Resolved joining issue for Teams calls with Neat Bar and Pad.
• CUS-269: Fixed blank screen issue post-login in remote access web server.
• CUS-275: Default resolution of second monitor changed to 1080p.
• CUS-302: Shared content display issue on HDMI2 port resolved.
• CUS-311: Full RGB color range advertised to displays.
• CUS-317: Flickering on Neat Bar Pro’s video output resolved.
• CUS-319: Fixed connection loss issue when using Ethernet.
• CUS-322: HDMI1 port connection stability issue resolved.
• CUS-354: Crash issue when moving displays during calls fixed.
• CUS-360: Blurry video feed in gallery mode issue resolved.
• CUS-394: Incorrect resolution output after reboot fixed.
• INBUGS-648: Standby mode issue resolved.
• INBUGS-856: Firmware pairing loss issue after static IP entry fixed.
• INBUGS-883: Manual proxy information display issue resolved.
• INBUGS-959: Misrepresentation of zoom levels fixed.
• INBUGS-1194: Audio quality degradation issue after update resolved.
• INBUGS-1207: Signage audio playback issue fixed.

Open Issues:

• INBUGS-31: Certificate upload issue; workaround suggested.
• ZOOM-93: Advanced Noise Suppression feature cannot be disabled, affecting audio quality.
• CUS-326: Color correction setting has no effect on screen.
• CUS-415: Neat Board screen may become unresponsive; disabling Auto wake up recommended.

Update Instructions:

• Nothing known