New Connectivity Features and Improvements for Neat Devices

New Features:

• Static IP on wired networks: Neat devices can now be configured with a static IPv4 when connected to a wired network. Access this via (Settings → General → System Settings → Network → Ethernet → Configure IPv4 (beta)).
• Accessibility features: Includes high contrast mode, large text, and color corrections, accessible via (Settings → General → System Settings → Accessibility).
• Zoom Rooms 5.9 release features: Includes support for Neat Frame, optional reclaim host controls, and display gender pronouns.

Enhancements:

• Increased maximum camera zoom on Neat Bar Pro: Zoom increased from 8x to 16x for improved meeting experiences.
• Improvements to video quality: Enhanced camera sharpness and reduced lens differences for a smoother zoom experience.
• Noise reduction and gain control: Improved algorithms for better audio quality across all Neat devices.

Fixed Bugs:

• CUS-214: Added support for 44.1 kHz audio sampling rates through HDMI to resolve crackling audio issues.
• ZOOM-105: Resolved communication issues causing improper Neat Sense data reporting in the Zoom cloud.

Open Issues:

• INBUGS-31: ‘Unable to verify certificate’ message on CA certificate uploads. Work-around: Use only the certificate portion.
• INBUGS-317: Timezone display issue when upgrading from older software. Work-around: Factory reset devices to correct timezone.
• ZOOM-93: Inability to disable Zoom’s ‘Advanced Noise Suppression’ leads to audio suppression during 'Music mode'; under investigation.
• INBUGS-856: Invalid static IP entries can cause firmware loss until reset and re-paired.
• INBUGS-883: Blank hostname or IP in settings during manual proxy configuration; check once device becomes operational.
• INBUGS-959: Default maximum zoom for Neat Bar Pro is misrepresented in settings.
• CUS-326: Unsupported features enablement has no effect on certain devices.

Update Instructions:

• Update to Zoom Room Appliance version: 5.9.4 (685) and Zoom Room Controller version: 5.9.3 (1069).
• For more info, refer to New updates for Zoom Room Appliances and New Updates for Zoom Rooms Android Controller.