New NeatOS version numbering convention and other features

Improvements

New NeatOS version numbering convention

With this release, Neat will be using a new version numbering system to make our software releases easier to refer to and keep track of. For instance, with release 24.1.0, 24 refers to the year 2024, .1 refers to the first release of 2024, and the .0 refers to any sub-releases that may come under that version.

Reduced stretching around camera edges when framing individuals

In this release, we are introducing some exciting new technology that enhances the image quality of individuals being framed by Neat Symmetry. In the past, meeting participants that were close to the edge of the image were shown with some stretching effect. This has been corrected, so everyone appears the same, regardless of where in the camera field of view they are positioned.

Updated Chromium support

Neat now supports Chromium 118, allowing us to continue to develop Direct Guest Join functionality in partnership with Zoom and Microsoft.

Default camera framing option for Microsoft Teams

In this release, we have implemented a way for Microsoft Teams users to select a default camera framing option on their Neat device. In previous releases, the camera during Microsoft Teams meetings would default to whatever framing was used at the end of the last call. Now when users select a default camera control using Microsoft Teams admin settings (Settings -> Device settings -> Teams -> Teams admin -> Devices -> Room Camera), that camera setting will be applied at the start of each new call.

Other improvements

This release contains other minor bug fixes and improvements to Neat devices.

Bug fixes

CUS-727

• In previous releases, it was possible for user to hear a static noise while sharing audio content over HDMI on a Neat Bar Pro. This issue has been resolved in this relase

CUS-811

In previous releases it was possible for a Neat Bar or Neat Board to become unresponsive on the BYOD mode screen after a USB-C connection is removed. This issue has been resolved in this release.

CUS-889

In previous releases it was possible for Neat firmware upgrades to fail due to insufficient disk space. This issue has been resolved in this release.

CUS-916

In previous releases it was possible for the admin password for Neat’s remote access feature to show up in decrypted log files as a plain text string. This issue has been resolved in this release.

Known issues

INBUGS-31

‘Unable to verify certificate’ message is displayed when uploading CA certificate which has a text part before the actual certificate part. To work around this issue, copy only the certificate portion (BEGIN CERTIFICATE / END CERTIFICATE) to a file and save it as .pem/.cert etc.

ZOOM-93

In this release, it is not possible to disable Zoom’s ‘Advanced Noise Suppression’ feature. As a result, any users using the ‘Music mode’ feature will notice that their audio is being suppressed by Zoom’s noise suppression algorithm, making the experience poor. This issue is being investigated by the Zoom engineering team.

CUS-326

In this release, color correction configuration options are available in the accessibility settings on the Neat Board and Neat Bar Pro, but enabling the feature will not have any effect on the screen.

CUS-635

In this release, if a Neat Bar is rebooted while BYOD mode is enabled and in use, the Neat camera and Microphone will no longer function as expected until the USB-C cable is unplugged and replugged from the device.

CUS-651

In this release, it is possible for a Neat Bar and Neat Pad to lose the ability to pair over Wifi.

CUS-668

In this release, it is possible for digital signage in Zoom to be displayed incorrectly on a display connected to the HDMI2 port on a Neat Bar Pro.

CUS-760

In this release, it is possible for a Neat device to show an “untrusted server certificate” warning due to a network timing issue. Rebooting the device should resolve the error in these scenarios.

INBUGS-1663

In this release, not all external audio hardware is synchronized with the mute indicator and volume slider in Zoom or Microsoft Teams while using Audio over USB on a Neat Bar Pro.

INBUGS-1664

In this release, switching between external audio hardware and the internal speaker while using Audio over USB on a Neat Bar Pro does not always work during a Zoom meeting.

INBUGS-2114

In this release, it is possible for a Neat Pad to emit a notification “chime” noise while launching applications

INBUGS-2242

Zoom has added a room noise reduction feature in ZR 5.17.5 that is enabled by default. In some situations, this feature could possibly cause voice dropouts in the call audio, especially when combined with Neat’s Voice Isolation functionality. If these voice dropouts are noticed, it is recommended to disable the Zoom noise reduction feature in the Zoom settings.