New Features and Fixes for Neat Devices Update
New Features:
- USB Passthrough (beta): Connect Neat camera and microphone to a computer via USB-C for video conferencing.
- Neat Frame USB-C Headset Support: Detect headsets through the USB-C port.
- Neat Frame Bluetooth Headset Support (beta): Pair Bluetooth headsets by selecting from the Neat system settings.
- Neat Frame Ethernet support (beta): Connect to Ethernet using an Ethernet to USB-C cable connector.
- Software update notifications for Microsoft Teams: On-screen notifications for available Microsoft Teams upgrades.
- Zoom Rooms new features: Includes Zoom Whiteboard, UI updates, and persistent notifications for waiting room.
Enhancements:
- Auto-wake up default setting: Now enabled by default on newly installed Neat Boards.
- DHCP option 60 vendor class identifier: Enhances device identification on networks.
- General improvements: Enhancements to Bar Pro’s microphone, camera, and Neat Symmetry stability.
Fixed Bugs:
- CUS-244: Neat Bars no longer lose orientation when mounted upside down.
- CUS-264: Resolved Joining issue for Microsoft Teams with Neat Bar and Pad.
- CUS-269: Fixed blank screen issue in remote access web server post-login.
- CUS-275: Default resolution for second monitor changed to 1080p.
- CUS-739: Resolved various display and audio quality issues post firmware updates.
Open Issues:
- INBUGS-31: ‘Unable to verify certificate’ message when uploading certain CA certificates.
- ZOOM-93: Cannot disable Zoom’s ‘Advanced Noise Suppression’ feature.
- CUS-326: Enabling color correction features does not affect the screen.
- CUS-415: Neat Board’s screen may become unresponsive after sleep.
Update Instructions:
- Update your Neat device and enable USB Passthrough in system settings.
- For Bluetooth headsets, pair them via the Audio & Video settings.
- Restart the device following firmware updates for optimal performance.

